CARE BEYOND THE SALEFor retail partners
Care for the device.
Keep the relationship.
Another service conversation your shop can support. Discuss the issue and needs with PK to check service scope before accepting a device.
Confirm model, scope and terms before taking a device
Illustration for retail partners · Confirm products and terms with the team
ScreenTHINK BEYOND THE FIRST SALE
When a device has an issue, who can your customer talk to first?
Understand the customer’s needs, then clarify assessment, costs and conditions before accepting the work.
Give your shop a service contact before accepting a device.
Discuss a service requirementWhat this service gives your shop
Describe the issue
Share the model, symptoms and help the customer needs.
Confirm the scope
Check available work, parts and service conditions.
Stay informed
Arrange receiving and follow-up through the agreed channel.
THE NEXT STEP, MADE CLEAR
Discuss first. Agree before proceeding.
Start with what the customer sees
Share details so PK can check service scope before you make a commitment.
Discuss a service requirementBefore you get started
Can every model and issue be repaired?
Service depends on the model, issue and provider readiness. Ask the team to confirm the scope before accepting the work.
Are costs or turnaround fixed?
Costs, parts, timing and conditions need case-specific confirmation before your shop makes a commitment.
MORE POSSIBILITIES, ONE PARTNER
LET'S GROW TOGETHER
Start with What Your Store Needs
Check current models and wholesale pricing, or introduce your store to PK.
Dedicated support for ordering, dispatch, and warranty claims under official terms.